Read what you see
Match the message, or the file you chose, to its cause.
| What you see | Likely cause | What to do |
|---|---|---|
| "Your file includes unsupported items." | A gradient, pattern, texture or photo fill; a clipping path; live text; a linked image; or an embedded picture | Remove or convert the item, then export the SVG again |
| The file cannot be chosen in the app on a phone or tablet | It is a DXF: Design Space for iOS and Android does not take DXF | Use the SVG version |
| The download is a .zip and nothing opens | A ZIP holds the files but is not one itself | Unzip it, then upload the SVG from inside it |
| "File Too Large" | More than 5,000 paths | Simplify the file or upload one design |
A worked example
A sign designed with a wood-grain fill and typed lettering trips two of the five: the wood grain is a pattern fill and the lettering is live text. Give the sign a flat color, outline the letters, and it uploads with one layer per color. Every SVG on this site is flat fills and outlined letters, so none of the five applies.
Fix each item
- Gradient, pattern or photo fill: give the shape one flat color, or export a PNG for Print Then Cut instead.
- Clipping path: cut each shape down to the part that shows, with Pathfinder in Illustrator, or in Inkscape by releasing the clip and choosing Path > Intersection on each shape with a copy of the clip shape.
- Live text: Create Outlines in Illustrator, Convert to Curves in CorelDRAW, Object to Path in Inkscape.
- Linked image: embed it (Links panel in Illustrator); an embedded picture still will not cut, so trace it or remove it.
Check the file first
The checker refuses raster pictures and external references and lists text, so you can see what will trip the upload before you open Design Space.
From the maker’s documentation: Cricut: unsupported image items, Cricut: image upload instructions.