Where the file went
| Device | Look in | Open it from |
|---|---|---|
| Windows | Downloads in File Explorer | Your cutting software’s Upload, Open or Import |
| Mac | Downloads in Finder | Your cutting software’s Upload, Open or Import |
| iPhone, iPad | Files app, Downloads folder | Design Space: Upload on the bottom toolbar, then browse files |
| Android | Files app, Downloads | Design Space: Upload on the bottom toolbar |
It opens in a browser
An .svg file shows a browser icon because the browser is set to open .svg files. The file is fine. Open it from your cutting software, or change the default app: on Windows, Settings > Apps > Default apps, type .svg; on a Mac, Get Info, Open with, then Change All.
Open it in your cutting software
| Software | Command |
|---|---|
| Cricut Design Space | Upload > Upload Image, then browse |
| Silhouette Studio | File > Open (SVG needs Designer Edition or higher; Basic opens the DXF) |
| Brother CanvasWorkspace | Import from your computer |
| xTool Creative Space | Import |
| LightBurn | File > Import, or drag the file into the window |
A worked example
On a phone: open our arch label page, tap the SVG download, and the file arch.svg lands in Downloads. In Design Space, tap Upload, browse to Downloads and pick arch.svg; it comes in 60 × 62 mm. If the file picker greys it out, you are in a picture-only view: choose browse files instead of photos.
If the software cannot see it
Check you are browsing the folder your browser’s download list shows. On a phone, the photo picker shows pictures only; an SVG is a file, so use the file browser. If the software sees the file but refuses it, the problem is inside the file, not where it is.
From the maker’s documentation: Apple: where to find downloads on iPhone or iPad, Google: find files on Android, Microsoft: change default apps in Windows, Apple: choose an app to open a file on Mac, Cricut: image upload instructions.